FAST AND FREE SHIPPING
When you place orders on gearup.ie, we prioritize delivering them as swiftly as possible. We’ve categorized our delivery options into two main categories: Bikes and Gear. During checkout, if you’re eligible for free shipping, you’ll be presented with two options: “Free Shipping for Gear” and “Free Shipping for Bikes“.
Let us explain how it works.
The “Free shipping for gear” option will only appear if the order total is over €75 and there are no bikes in the basket.
The “Free shipping for bikes” option will only be available if the order total is over €1500 and there is at least one bike in the basket.
If both bikes and gear are added to the basket, the shipping cost will be adjusted based on the bike shipping rate.
In addition to the Free Shipping options, we also offer Flat Rate shipping for smaller orders:
Flat rate gear shipping costs €8 for orders below €75 that do not include any bikes.
Flat rate bike shipping costs €19.99 for orders below €1500 that include bikes.
SAME DAY DISPATCH
For small orders, we dispatch them on the same day if the ordered items are in stock in our stores and the order is placed before 4pm. Upon dispatch, delivery typically takes 2-4 business days. If the product you wish to order is not available in our stores but is in stock at our warehouse, a “Warehouse Stock” warning will be displayed on the product page.
When this warning appears, it indicates that the product will be ordered directly from our warehouse. We don’t always stock everything in our shops due to space constraints. Instead, we procure items directly from our warehouse. Delivery times typically range from 5 to 10 business days in total.
Due to high sales volume, there may be occasions when we are unable to guarantee same-day dispatch of products. Additionally, upon dispatch of your order, you will receive an email containing your order details and tracking information.
CLICK AND COLLECT
You don’t have to wait for your order to be delivered. During checkout, you can also opt for “Local Pickup” and collect your order from one of our stores on the same day. You’ll be presented Cork as an available pickup location. Before heading to collect your item, feel free to give us a call to confirm its availability for pickup.
If you’re planning to pick up a bike from the store, please give us a call beforehand to inquire about the availability of your bike. This is because the bike might need assembly by our staff before delivery.
For small packed orders, there won’t be much wait time for collection. You can simply come over and pick up your order on the same day.
ASSEMBLED DELIVERY
We always deliver bikes fully assembled to our customers in our own transportation vehicles. This is why we never use delivery companies to transport bikes in Ireland. The rationale behind this decision is that delivering assembled bikes can result in damage during transit, such as scratches, bending, or tearing of parts. Moreover, the cost can be prohibitive due to the space occupied by assembled bikes. Ensuring that your bike reaches you without any problems or issues is of utmost importance to us!
