Last updated: 10/02/2026
1. Who We Are
This website, www.gearup.ie, is operated by:
Giant Bicycles Store Cork
Unit 4, West point Business Centre, Ballincollig, Cork, P31 T889
Ireland
Email: hello@gearup.ie
For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018 (Ireland), Giant Bicycles Store Cork is the Data Controller of your personal data.
We operate an online retail store selling bicycles and cycling accessories via WooCommerce, primarily to customers in Ireland and across the European Union.
2. Our Commitment to Your Privacy
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, secure, and lawful manner. All personal data is processed in accordance with:
- GDPR
- Irish Data Protection Act 2018
- Applicable EU e-commerce and consumer protection laws
We apply appropriate technical and organisational security measures, including encryption and access controls, to protect your data from unauthorised access, loss, or misuse.
3. Personal Data We Collect
We may collect and process the following personal data:
3.1 Information You Provide to Us
- Full name
- Billing and delivery address
- Email address
- Telephone number
- Order recipient contact details
- Account login details (if you create an account)
- Communications with us (email, contact forms, phone enquiries)
3.2 Information Collected Automatically
- IP address
- Browser type and device information
- Website usage data via cookies and analytics tools
- Order history and transaction metadata
3.3 Payment Information
We do not store or process payment card details directly.
Payments are securely handled by trusted third-party payment providers compliant with PCI-DSS standards.
4. How We Use Your Personal Data
We use your personal data for the following lawful purposes:
- To process and fulfil orders
- To deliver products and services
- To manage customer accounts
- To communicate regarding orders, deliveries, or customer service requests
- To maintain internal records and accounting compliance
- To improve our website, products, and services
- To comply with legal and regulatory obligations
Marketing Communications
With your consent, we may send you marketing communications about:
- New products
- Special offers
- Promotions or events
You may opt out at any time (see Section 9).
5. Legal Basis for Processing
Under GDPR, we process your data based on one or more of the following legal grounds:
- Performance of a contract (order fulfilment)
- Legal obligation (tax and accounting requirements)
- Legitimate interests (improving services, fraud prevention)
- Consent (email marketing)
6. Sharing Your Data with Third Parties
We do not sell or rent your personal data.
We may share your data only where necessary with trusted third parties, including:
- IT and website service providers
- Payment processors
- Courier and delivery services
- Email marketing providers (e.g. Mailchimp)
- Professional advisors (accountants, legal advisors)
All third parties are required to implement appropriate GDPR-compliant safeguards and may only process your data under our instructions.
7. Email Marketing
If you choose to subscribe to our marketing communications, we use Mailchimp, a third-party email service provider.
The data shared includes:
- Your name
- Your email address
You can unsubscribe at any time by:
- Clicking the unsubscribe link in any email, or
- Contacting us at hello@gearup.ie
8. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:
- EU Standard Contractual Clauses
- Adequacy decisions by the European Commission
Your data will always be protected to EU GDPR standards.
9. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil contractual obligations
- Meet legal, tax, or regulatory requirements
- Resolve disputes
Data no longer required is securely deleted or anonymised.
10. Your Rights Under GDPR
You have the following rights:
- Right of access – obtain a copy of your data
- Right to rectification – correct inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise your rights, contact us at hello@gearup.ie.
11. Right to Lodge a Complaint
If you believe your data has been mishandled, you have the right to lodge a complaint with:
Data Protection Commission (Ireland)
www.dataprotection.ie
12. Security Measures
We use appropriate physical, electronic, and managerial procedures to safeguard personal data, including:
- Encrypted data transmission (SSL)
- Restricted system access
- Secure hosting environments
13. Cookies Policy
13.1 What Are Cookies?
Cookies are small text files stored on your device that help websites function efficiently and improve user experience.
13.2 Cookies We Use
Our website uses cookies to:
- Enable site functionality
- Remember preferences
- Improve performance and security
- Analyse visitor behaviour (e.g. Google Analytics)
We do not use cookies to:
- Collect sensitive personal data
- Share personally identifiable data with advertisers
13.3 Managing Cookies
You can manage or disable cookies via your browser settings. Disabling cookies may affect website functionality.
More information: www.aboutcookies.org
14. Social Media Plugins
Our website may include social media features (e.g. Facebook plugins). These are governed by the privacy policies of the respective platforms.
15. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be published on this page with an updated revision date.
16. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Email: hello@gearup.ie
Address:
Giant Bicycles Store Cork
Unit 4, West point Business Centre, Ballincollig, Cork, P31 T889
Ireland